This thing just works. Makes nice frothed milk. Not exactly micro foam, but close. And it has a spin mode (without heat) which is nice for keeping the froth fresh if you are not yet ready to add it to the espresso. The interior has a non-stick finish that is really easy to clean. Reaching the frothing whisk is a little tough if your hands are large.I purchased my first automatic milk frother about 12 years ago from Coffee Bean and Tea Leaf. It worked really well, but after thousands of uses is falling apart. I tried three other replacements that were terrible (no froth). I kept patching up the original CB&TL model. I think I have finally found a replacement (but I am keeping the old one, just in case).UPDATE: Still 5 stars. I have purchased 3 more of these as gifts for my kids (adults). My daughters in law are both lactose intolerant, so they use oat milk. This frother makes a really nice foam with oat milk. My only wish is that the temperature setpoint was a little higher. But I can live with this.